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Privacy Policy

A Legal Disclaimer

Valence Consulting Group (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and communications.
 

1. Information We Collect

We may collect the following categories of information:

Personal Information: Name, email address, phone number, company details, billing information, or other identifiers you provide voluntarily.
 

Non-Personal Information: Browser type, IP address, device data, usage statistics, and cookies.

Client Data: Documents, materials, or business information you share with us during consulting engagements. This remains confidential and is only used to provide services.

Sensitive Information (where applicable): If required by law or service scope (e.g., financial account data for billing), collected securely and minimally.
 

2. How We Use Information

We use your information for:

Delivering and improving our consulting services.

Communicating with you about projects, updates, and support.

Processing payments and managing billing.

Personalizing website experience and analyzing performance.

Meeting legal, tax, and regulatory obligations.
 

3. How We Share Information

We do not sell your personal information. We may share information only with:

Service Providers: Payment processors, IT/cloud providers, CRM and analytics vendors, all under confidentiality agreements.
 

Legal/Compliance: When required to comply with law, legal process, or governmental requests.

Business Transfers: In a merger, acquisition, or reorganization, your information may be transferred as part of the business assets.
 

4. Data Security

We use administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, but we take reasonable steps to reduce risk.
 

5. Data Retention

We retain information only as long as needed to fulfill the purposes described, comply with obligations, resolve disputes, and enforce agreements.
 

6. Your Rights
Under GDPR (EU/UK)

If you are located in the European Economic Area (EEA) or UK, you have the right to:

Access your personal data.

Request correction of inaccurate or incomplete data.

Request deletion (“right to be forgotten”).

Restrict or object to processing.

Request data portability.

Withdraw consent at any time (without affecting prior lawful processing).

To exercise these rights, contact us at info@valenceconsulting.net. We will respond within one month.


Under CCPA/CPRA (California)

If you are a California resident, you have the right to:

Know what personal information we collect, use, and disclose.

Request deletion of your personal information.

Request correction of inaccurate personal information.

Opt out of the sale or sharing of personal information (we do not sell data).

Limit the use of sensitive personal information (we only use it to deliver services).

Non-discrimination for exercising your privacy rights.

To make a request, email us at info@valenceconsulting.net.


7. Cookies & Tracking

We use cookies and similar technologies to improve functionality, analyze site traffic, and personalize content. You may disable cookies in your browser, but some features may not work properly.


8. International Data Transfers

If you access our services from outside the United States, your information may be transferred to the U.S., where data protection laws may differ. We implement appropriate safeguards where legally required.


9. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
 

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new “Last Updated” date.


11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Valence Consulting Group
Email: info@valenceconsulting.net
Address: 5900 Balcones Dr STE 100
Austin, Texas 78731

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